Terms and Conditions of Service.

1. Introduction
Welcome to Zambezi Tours and Safaris! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

2. Services Offered
Zambezi Tours and Safaris connects travelers with trusted travel agents for tours and travel packages in Southern Africa. All travel services are subject to the terms outlined by the respective travel agents and providers.

3. Booking and Payment

  • Booking: A booking is only confirmed once payment is received and acknowledged by our team or by the respective travel agent.

  • Payment: Payment terms vary based on the tour package. Payments may be made via our website or directly through travel agents, as specified in the booking details.

4. Cancellations and Refunds

  • Cancellation Policy: Cancellations must be made in writing and may incur fees based on the proximity to the departure date.

  • Refund Policy: Refund eligibility varies by package and may depend on policies set by the travel agent or third-party providers.

5. Liability and Disclaimers

  • Service Disclaimer: Zambezi Tours and Safaris is a facilitator connecting customers to travel agents. We do not guarantee the quality, reliability, or suitability of services provided by third-party agents.

  • Limitation of Liability: To the fullest extent permitted by law, Zambezi Tours and Safaris shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

  • Travel Risks: Travelers assume all risks related to travel, including health, safety, and weather. We strongly recommend travel insurance.

6. Intellectual Property
All content on our website, including text, images, and trademarks, is owned by Zambezi Tours and Safaris or licensed to us. Unauthorized use is prohibited.

7. User Conduct
Users agree not to use our website for any illegal or harmful activities. We reserve the right to terminate access for violations of our terms.

8. Governing Law
These Terms and Conditions are governed by the laws of California.

9. Changes to Terms
Zambezi Tours and Safaris may update these terms from time to time. Continued use of our services after updates constitutes acceptance of the new terms.

Contact Us
For questions about these Terms and Conditions, please contact us.